We are not responsible for deliveries sent to the wrong address. Please ensure that your address is correct before placing your order.
We offer free exchanges on damaged or defective items within 14 days of receiving your order. Because each item is a custom order, we cannot accept returns.
Please note the following exceptions to our exchange policy:
- Discounted items are final and cannot be returned or exchanged.
To initiate an exchange, please contact support@sarahsmitherman.com.
Additional Information:
- You can expect your replacement to be shipped as soon as the damaged product has been returned to us.
- If you have any questions or concerns, please contact support@sarahsmitherman.com.